Privacy Policy

Privacy Policy

Custom Rain Gutters

Effective Date: May 7, 2026

⚠️ IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Custom Rain Gutters (“we,” “us,” or “our”) does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.

All SMS opt-in data and consent records are kept strictly confidential and used solely for communication directly related to our services.

1. Information We Collect

Personal Information

We may collect:

Name

Email address

Phone number

Physical address

Communication consent records (SMS, email, etc.)

Appointment and service details

Non-Personal Information

We may also collect:

IP address

Browser type

Device information

Website usage analytics

Cookies and tracking data

2. How We Use Your Information

We use collected information to:

Provide and improve our services

Schedule estimates and communicate updates

Send SMS confirmations and reminders (if opted in)

Maintain communication consent records

Improve website functionality

Ensure security and prevent fraud

👉 We do not sell or rent personal information.

3. SMS Messaging & Compliance

Text Messaging Program

By opting into SMS messaging via our website or forms, you agree to receive text messages related to:

Estimate confirmations

Appointment reminders

Service updates

Customer support communications

👉 Consent to receive SMS messages is not a condition of purchase.

Opt-In & Consent

SMS consent is collected through dedicated checkboxes on our forms

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines

Opt-Out Instructions

You may cancel SMS communications at any time by replying:

👉 STOP

After sending STOP, you will receive a confirmation and will no longer receive messages unless you opt in again.

For assistance, reply:

👉 HELP

Or contact us:

📞 Phone: +1 (505) 549-9453
📧 Email: [email protected]

Message Frequency & Rates

Message frequency varies depending on service activity

Standard message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with trusted service providers (such as SMS delivery platforms or CRM systems) strictly for operational purposes under confidentiality agreements.

Text messaging opt-in data and consent will never be sold or shared.

4. Information Sharing & Disclosure

We may share information with:

Service Providers

Payment processors

Scheduling systems

SMS delivery platforms

Website hosting providers

All partners are required to maintain strict confidentiality and data security.

Legal Requirements

We may disclose information if required by law or legal process.

Business Transfers

If the company is sold or merged, user data will remain protected under this Privacy Policy.

5. Data Security

We use reasonable security measures including:

Encrypted data transmission

Secure access controls

Limited internal access

Ongoing system monitoring

However, no online system is 100% secure.

6. Cookies & Tracking

We use cookies to:

Improve website performance

Analyze user behavior

Enhance user experience

You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights & Choices

You may:

Access or update your personal information

Request deletion of your data

Withdraw SMS consent by replying STOP

Unsubscribe from emails via unsubscribe links

To request changes, contact us directly.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with an updated effective date.

10. Contact Information

Custom Rain Gutters

📞 Phone: +1 (505) 549-9453
📧 Email: [email protected]
🌐 Website: customrainguttersnm.com